Valid Driver’s License or Passport (picture I.D.).
ACCEPTED CREDIT CARDS
Visa, MasterCard, AmericanExpress. Check cards or debit cards for collateral purposes are not accepted.
When card holder is not present to sign for equipment. We must have a legible photocopy of the card holder’s driver’s license, credit card (front and back) and Pro HD Rentals, Inc.’s
“Terms & Conditions” agreement as well as completed and signed Retal Agreement completed and signed by the card holder in order to rent.
All equipment rentals must be insured. Any client supplying their own insurance must provide us with a certificate of insurance naming Pro HD Rentals, Inc. as additionally insured/loss payee. We require insurance on all orders valued over $1,000 or credit card to cover deposit.
CERTIFICATE OF INSURANCE REQUIREMENTS
LOSS OR THEFT
Renters will be charged at the day rate on equipment that is lost or stolen until Pro HD Rentals, Inc. is reimbursed for the full replacement cost without depreciation.
Security deposits are required as follows
When the equipment is shipped by Pro HD Rentals, Inc., the minimum billing is two working days. Rentals are shipped with air freight prepaid by the customer on the day of their choice. The equipment is to be returned via prepaid air freight and must be marked for deliver to Pro HD Rentals, Inc. We are not responsible for delays caused by the carrier. In the event of such delays, the renter is still responsible for all transportation and rental charges. If it is critical that the equipment be received by a certain date, we suggest shipping at least 48 hours in advance. NOTE: All equipment is thoroughly tested and operated before shipment. Air handling can be very hard on equipment and totally out of our control. In the event of malfunction, the renter is still responsible for transportation and rental costs.
There is no charge for spare lamps provided that burned-out
bulbs are returned. A charge will be made for missing lamps, broken lamps or filaments, or excessive burnouts.
RESERVATIONS & CANCELLATIONS
Please call well in advance to reserve equipment for a future pickup. We cannot guarantee availability on short notice. Failure to cancel your order may result in a full-day rental charge.